Posts in 2008

22 Dec 2008

New site: Beechwood Builders

Today, we launched the new site for Beechwood Builders, a local construction management firm and general contractor here in the Richmond, VA area.

It’s always nice to work with folks who take as much pride in their work as we do, and I can tell you from the photoshoots that we’ve done with them that their work is top-notch. Perhaps my favorite is a total exterior and interior remodel of a beach home in Deltaville, Virginia. The wood floors they installed throughout were amazing, and you can sit in the screened in porch they added on the second floor and see the Chesapeake Bay (see photos of this in the Projects area of their site).

If you’re in Virginia, give the folks at Beechwood a call or an e-mail. They have experience building everything from multi-million dollar apartment developments to custom homes to decks and additions. I’ve already talked to them about doing some work to my home, and perhaps you’d like to do the same.

See the Beechwood Builders web site

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18 Dec 2008

Introducing the 2009 Online Marketing Plan

For many companies, 2008 has brought an intense slowing in business. Whether you’re running a national e-commerce web site or a local retail business, there are some common marketing practices that can help improve sales. Guaranteed.

Download the 2009 Online Marketing Plan for free

So what is this 2009 Online Marketing Plan?

I spend hours everyday researching marketing techniques and doing business online. About a month ago, I got the idea to publish a one-page “laundry list” of online marketing tactics to grow your business in 2009. If you own or run a business, all of these topics should be on your mind for 2009.

So what isn’t the 2009 Online Marketing Plan?

Honestly, I could write a book about how to use each of these tactics in your marketing mix. I don’t have that kind of time, so I’m hoping that by planting the seed, you’ll do your own research and figure out what’s best for your company. Or, you could hire me to put a plan together for you.

The online marketing plan isn’t a detailed set of instructions on how to implement these — just a list to ponder and research. For instance, the list I’m offering for download doesn’t say that you can combine a blog and Twitter, Facebook or LinkedIn to send qualified traffic to your web site, and it doesn’t say that you can use pay-per-click ads on Facebook to generate high-converting traffic to your web site, even though these are good ways to promote a web site.

How do I use the 2009 Online Marketing Plan?

This list is unique for a couple of reasons. First, the list is all-inclusive — it includes all tactics that you need to consider in 2009. No fluff and no tactics that don’t work. if it’s not on the list, there’s a good probability that you shouldn’t worry with it.

Second, there’s a mixture of tactics that you pay for and FREE tactics to generate site traffic. Social networking and social media sites are a great way to generate free traffic. I’ve included the high-impact ones on the list, and there may be other industry-specific sites that you could leverage.

The point here is that you don’t always have to “pay to play.” Larger companies are ignoring social media sites and that’s your opportunity to be there first and win.

A few parting points of encouragement

  • 2009 can be a year of growth. All you need to do is find the opportunities in your industry. Are you a local brick-and-mortar merchant where your competitors don’t have an online presence? Establish a simple web site and market it! Are you in a highly competitive e-commerce niche? Make your marketing tactics work together to engage your customers.
  • Learning about online technologies and marketing tactics is easy. There’s no excuse for not taking time to learn — there are millions of great blogs and sources that you can learn from. Need suggestions? I regularly post articles of interest to this blog, and you can subscribe to the RSS feed or have posts e-mailed to you. You can also follow me on Twitter.
  • Form meaningful relationships with your customers. Today’s social media sites make it easy to form meaningful relationships with customers. Remember that good business on social networking sites is not always about advertising. Sharing information can not only help others, it gives you credibility and a sense that you’re “real.” Offline, rewarding your best customers with small personal touches can mean the difference between your business’ survival and, well, not.

Get it now: Download the 2009 Online Marketing Plan for free

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15 Dec 2008

Are you comitting a social media faux paus?

I couldn’t resist posting a link to an exhaustive blog post from fellow Virginian Robin from Interactive Insights Group. Her blog post is a superlist of what NOT to do in social media. Given that most people — especially in the corporate and business realm — are relatively new to social media, it’s a great read.

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1 Dec 2008

CMOs aren’t interested in social networking, but you should be

No matter whether you’re working for a large company or a small one, chances are you’re not using social media/social networking to promote your business. You’re not alone, but you need to understand the tremendous opportunity that using social media for your business creates.

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26 Nov 2008

How to grow your e-commerce site in the economic downturn

Today, Comscore forecasted flat growth for e-commerce holiday spending. Many online retailers are experiencing slowing growth due to customers deal-hunting and buying fewer, less expensive gifts. As customers become more frugal and spend with discretion, it’s important for online retailers to engage customers. The E-Commerce Times recently published an article about enhancing customer experience that mentioned that “traditional e-commerce sites are almost absurdly passive,” (which is also true about most company web sites in the service industry).

Part of good marketing and earning new customers is knowing them and anticipating their needs. Engaging customers — and touching on emotion — can help generate sales. The article discusses a few examples of website features and microsites that are good examples of “out of the box” sales generation tools.

During a client presentation back in September, I used the example of JC Penney’s “Get that look” microsite as a good example of how online retailers can use online video and interactivity to engage customers and sell products. The video was for the “back to school” timeframe and has been taken down, but the “choose-your-own-adventure-style” interactive rich media featured well-merchandised products available at JCPenney’s web site.

The Ecommerce Times article lists other examples of retailers that engage customers if you’d like to see examples.

Get some other ideas to respond to the economic downturn:

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20 Nov 2008

How to increase traffic and boost holiday sales

There are a number of free, easy or cheap ways that online retailers can boost their traffic and sales this holiday season. With the economic downturn in full swing, retailers are being forced to be more innovative to keep pace with last year’s sales numbers. Here are some ideas.
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