6 Nov 2007

Holiday selling tip #4: Offer discounts to best customers

If you have an established web site with a larger customer file, you can probably quickly parse through your database and grab e-mail addresses of repeat or best customers. As a token of your appreciation for their repeat business, offer them a special deal that no other customer can take advantage of (and let them know it’s exclusive).

This is typically done through an e-mail marketing promotion where a customer receives a coupon code for a percentage off, free shipping, etc. In the e-mail marketing promotion, let your customers know how to take advantage of the offer and when it expires.

If you'd like to learn more about how to make your web site more effective or improve your online marketing, email me or call me at (804) 335-1477. You can also subscribe to our company newsletter, follow me on Twitter or connect on LinkedIn.


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