18 Oct 2006

How to make e-mail marketing creative more effective: New study results

Internet Retailer reported today on a blogworthy e-mail marketing study recently conducted by Silverpop. The study reported the following findings:

  • Branding in the subject line of your e-mail marketing campaigns produced an increase of 32% – 60% in clickthrough rates. By “branding,” I assume the study refers to the web site name or company name.
  • Lifestyle photography–people enjoying products–raised clickthrough rates for B2C campaigns by about 1%, while B2B marketers saw a decrease of about a percent.
  • The “newsletter” e-mail marketing format yields better clickthrough rates than the “postcard” design. The clickthrough rates of the “newsletter” design were about a percent higher than the postcard design.
  • Be careful not to include too many links in your e-mail campaigns. Clickthrough rates drop off after between 6-10 links per email.
  • Interestingly enough, dollar-off promotions performed 45% better than percent-off promotions. For instance, consumers responded better to promotions that demonstrated savings in dollars, even for low-cost products.

These findings are interesting test variables for your upcoming e-mail campaigns.

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If you'd like to learn more about how to make your web site more effective or improve your online marketing, email me or call me at (804) 335-1477. You can also subscribe to our company newsletter, follow me on Twitter or connect on LinkedIn.


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