E-commerce consulting services

Poorly designed e-commerce web sites cost your company every day. A late-2007 study found that online retailers neglect the customer experience while they focus too heavily on innovation. Even the best-rated site in this study had significant room for improvement.

We've found that nearly all e-commerce web sites have room for significant improvement. We've improved our e-commerce clients' web sales by as much as 300%, and we're eager to do the same for your company.

We offer the following e-commerce consulting services:

E-commerce analysis and conversion rate consulting. We'll prepare an exhaustive analysis of your current web site using qualitative and quantitative data and recommend actionable improvements to improve your conversion rate and customer experience.

E-commerce web site design and development. We'll design and develop a feature-rich e-commerce web site using best practices from our research and expertise.

Rick Whittington led the design team for one of the biggest e-commerce sites on the web, CircuitCity.com (long before Circuit City went out of business), which transacted tens of millions of dollars per month. We've got the experience necessary to take your site to the next level.

What Clients Say

We know that as a client, we frequently change our minds and need a firm that is very flexible and accommodating. Rick was able to deliver us a thorough proposal that met all of our needs within our budget. He was always very knowledgeable, informative and upbeat when he presented ideas to us, and we were right on target with the launch date of our new site. Our physicians have been impressed with the new look and interactive features, and our staff has found the site to be a great customer service resource.
Penny Durrett
Virginia Urology

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