Expert usability reviews

We've spent hundreds of hours watching people use client web sites. We'll use this experience and exhaustive research to give you practical, actionable recommendations to make your web site more effective.

An expert usability review is a quick way to find the "low-hanging fruit" that when fixed will make your web site more effective. It's difficult for most companies' employees to evaluate the ease-of-use of their web site. Internal evaluation is often sufficient for first-passes, but our usability review is objective and necessary to make sure your web visitor's experience more positive.

In about one week, you'll receive a detailed list of recommendations. Often these recommendations include screenshots of your web site with notes pointing out the recommendations.

The expert usability review focuses on the design and copy on a page, the layout of the page, clarity of labels and wording, navigation (entry and exit paths), HTML and CSS validity, download time and more. We can also evaluate your site for Section 508 compliance and accessibility to ensure disabled visitors can use your web site.

It's not uncommon for us to improve web site revenue or leads by 25-40%. Our clients often recoup the cost of the review in one month or less, and your site will reap the benefits of the improvements indefinitely.

What Clients Say

Rick Whittington knows web design and he knows e-commerce. He understands what retailers and marketers need to do to make their site designs deliver. Plus, he's fast, professional, and a pleasure to work with.
Larry Becker
VP, Website Effectiveness, The Rimm-Kaufman Group

Get recommendations in about a week. Contact us for help.

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