Your website can serve up a lot of new leads and sales. But, you can't expect your website to whip up new business out of thin air! Website visitors won’t do what you want if they aren’t asked. The call to action is how potential buyers are asked to move from anonymous visitor to a sales lead.
A call to action, or CTA, is an image or text on any page of your website that prompts visitors to take a desired action, such as subscribe to your blog, sign up for monthly email updates, or request a product demo. CTAs should direct people to targeted landing pages, where you collect visitors' contact information in exchange for a valuable offer.
When they have all the right ingredients, your CTAs can result in more sales opportunities for your business.
Recipe for an Effective Call To Action
Make the offer clear.
Imagine that your company gives potential customers the chance to "try before you buy." What does that offer mean? Do people sign up for a free 30-day trial? Or is the offer a live product demo?
Spell out what your offer is so customers know exactly what to expect or what they will receive.
Explain the benefit.
Explain the value of the offer being made within the CTA itself. Users want to know “what’s in it for them.”
Be specific and action-oriented.
Users won’t click on a link they do not trust. Avoid confusing or “clever” wording. Use direct, action-oriented language to help people understand what they need to do.
Align the CTA with a landing page.
Don’t post a call to action, then ask the visitor to hunt around your website for the offer. Bring them directly to a landing page that gives the full details of the offer.
Make sure your call to action relates to the specific website page it appears on. A veterinarian website should not offer their newsletter for cat owners from the “Healthy Reptiles” page. Visitors will either be confused or uninterested.
Pay close attention to the design of your CTA; you want to be sure it catches a visitor's attention! Use images, contrasting colors, positioning, sizing, and engaging text to make your CTA stand out.
Customize CTAs for different contexts.
Your website should be ready to answer questions or entice prospects at different stages of the buying cycle. Tailor your CTA to different contexts, to ensure that you're satisfying a visitor's specific needs in a specific situation.
Hungry for more?
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